Self-Pay &                       Insurance Options

Scheduling An Appointment

 For New Therapy Insurance Clients In Colorado & Texas

1) CONTACT our office to verify we take your insurance for In-Network or Out-of Network. We will send you a Welcome Email explaining everything in detail to make sure everything is clear. 

2) Please go to the CLIENT FORMS section and Click on the Client Portal button. You will create an account in our Client Records Software. This is where I keep clients confidential charts. After you fill out your information, there will be a Forms tab at the top of the page,  where you will sign our consent paperwork.   **For Clients under 18 y/o, I will send a different Client Portal link which has the adolescent/child intake instead.

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3) Schedule Your Appointment through This Booking Page. We use 10to8 Booking Scheduler for all of your appointments. There is the Zoom video link attached to your appointment confirmation email to use for your sessions. 

4) You will receive another Email from the company (Headway-Texas; Sondermind-Colorado; or Thrizer-Any Out-of Network Insurance) that we will bill your insurance through. Once you receive the email, you will create an account with this insurance biller, and they will take care of your claims; either In-Network or Out-of-Network. They will provide you all of the details of your policy, but we also encourage you to call your provider to make sure you know what is covered, and your payment responsibility. Insurance is a weird industry, and we always want to double/triple check that we are told the right information about your policy to avoid payment surprises later on. 

IMPORTANT: WE CAN ONLY TAKE YOUR PRIMARY INSURANCE AND NOT ANY OTHER INSURANCE POLICY YOU HAVE THAT WOULD BE CONSIDERED A SECONDARY INSURANCE. You will be responsible to pay for any denied claims as a result of wrong information provided to us, so please be sure you know which is your primary insurance. You are welcome to submit invoices to your secondary insurance yourself. Contact your provider for how this process works. 

We will email you a Welcome email that includes further information about your first appointment.  Please make sure that you are able to receive this packet at the email address you provide. This is sensitive and personal information that you may not want others to see.  

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* In-Network Insurance refers to Companies that MaryEllen is Directly paneled with
* Out-of-Network Insurance refers to Companies that MaryEllen is not Directly paneled with.
Most insurance policies contain both options that you can use. 

If you would like to speak to MaryEllen before your first appointment feel

free to TEXT our office with a time to call you 423-481-0881 or send an Email, to discuss your needs. Thank you