All New Online Clients must create a Client Portal through the button to the left. After you enter your basic information, you will go to the Forms tab and Fill Out/Sign the Consent Forms. You must complete this before your session.
If you are using Insurance to pay for session, Colorado or Texas clients only, use the Insurance tab in the Portal to enter that information.
Let Freedom
Find You
Offering Therapy & Life Coaching Services
Virtual Therapy Online
423-481-0881
Text or Call
APPOINTMENT
SCHEDULING
Self-Pay & Insurance Options
NEW CLIENTS: PLEASE CONTACT OUR OFFICE BEFORE SCHEDULING AN APPOINTMENT. We are only taking Adult Clients currently.
We can submit claims for Insurance Policies based in Colorado & Texas Therapy Clients only- both In-Network & Out-of-Network*
Scheduling An Appointment
For New Therapy/Life Coaching Clients Self-Pay
1) Please go to the CLIENT FORMS section and Click on the Client Portal button. You will create an account in our Client Records Software. This is where I keep clients confidential charts. After you fill out your information, there will be a Forms tab at the top of the page, where you will sign our consent paperwork. **For Clients under 18 y/o, I will send a different Client Portal link which has the adolescent/child intake instead.
2) Schedule Your Appointment through this Booking Page. We use Booking Scheduler (10to8) for all of your appointments. There is the Zoom video link attached to your appointment confirmation email to use for your sessions. The Booking calendar will display in your time zone.
We will email you a Welcome email that includes further information about your first appointment. Please make sure that you are able to receive this packet at the email address you provide. This is sensitive and personal information that you may not want others to see.
Scheduling An Appointment
For New Therapy Insurance Clients In Colorado & Texas
In-Network Insurance
In-Network Insurance refers to Companies that MaryEllen is Directly contracted with.
1) CONTACT our office to verify we take your insurance for In-Network. You can text or call. We will send you a Welcome Email explaining everything in detail to make sure everything is clear.
2) Please go to the CLIENT FORMS section and Click on the Client Portal button. You will create an account in our Client Records Software. This is where I keep clients confidential charts. After you fill out your information, there will be a Forms tab at the top of the page, where you will sign our consent paperwork.
3) Schedule Your Appointment through This Booking Page using the INS option. We use our Booking Scheduler for all of your appointments. There is the Zoom video link attached to your appointment confirmation email to use for your sessions.
4) You will receive an Email from the company we bill insurance through (Headway-Texas; Sondermind-Colorado). Once you receive the email, you will create an account with this insurance biller, and they will take care of your claims for In-Network Insurance. They will provide you all of the details of your policy, but we also encourage you to call your provider to make sure you know what is covered, and your payment responsibility. Insurance is a weird industry, and we always want to double/triple check that we are told the right information about your policy to avoid payment surprises later on.
IMPORTANT: WE CAN ONLY TAKE YOUR PRIMARY INSURANCE AND NOT ANY OTHER INSURANCE POLICY YOU HAVE THAT WOULD BE CONSIDERED A SECONDARY INSURANCE. You will be responsible to pay for any denied claims as a result of wrong information provided to us, so please be sure you know which is your primary insurance. You are welcome to submit invoices to your secondary insurance yourself. Contact your provider for how this process works.
We will email you a Welcome email that includes further information about your first appointment. Please make sure that you are able to receive this packet at the email address you provide. This is sensitive and personal information that you may not want others to see.
In 2023, we are anticipating going back to solely self-pay options only. In this, you will still have the option to file your therapy sessions through your Out-of-Network Insurance Benefits.
OUT-OF NETWORK INSURANCE
Out-of-Network Insurance refers to Companies that MaryEllen is not Directly contracted with. Many insurance policies have therapy benefits for in-network and out-of-network. Please check with your insurer to find out what those benefits are and how to utilize these options. MaryEllen is an LPC-Licensed Professional Counselor when they ask to determine the payout rates.
1) If MaryEllen is not contracted with your Colorado or Texas Insurance, you will follow these instructions to start therapy.
2) Please go to the CLIENT FORMS section and Click on the Client Portal button. You will create an account in our Client Records Software. This is where I keep clients confidential charts. After you fill out your information, there will be a Forms tab at the top of the page, where you will sign our consent paperwork.
3) Schedule Your Appointment through This Booking Page using the INS option. We use our Booking Scheduler for all of your appointments. There is the Zoom video link attached to your appointment confirmation email to use for your sessions.
4) Next..You will then create an account with Thrizer.com. Thrizer will charge you directly each session for my full rate, and then submit the claim immediately to your insurance. This allows for your reimbursement to come within weeks. They make sure the claims are correct and help with any issues in the filing process.
We will email you a Welcome email that includes further information about your first appointment. Please make sure that you are able to receive this packet at the email address you provide. This is sensitive and personal information that you may not want others to see.
Please do not hesitate to ask any questions you may have.
If you would like to speak to MaryEllen before your first appointment feel
free to TEXT our office with a time to call you 423-481-0881 or send an Email, to discuss your needs. Thank you
TESTIMONIALS
"MaryEllen has great sense of humor. She is great listener and provides an amazing outsider perspective. Never doing therapy before, I wasn’t sure what to expect and was extremely nervous of what to share. I completed a questionnaire before the visit but honestly was very vague. She was able to use the little bit of information to start conversation and we got to the root of my problems VERY quickly! She let me speak at my own pace and let she share what I wanted without pressing for more. She gave me time to cry some things out but didn’t allow me to feel to down on myself or judged along the way. I did not expect to get so much out of just 1 visit. She ensured me she had a master plan and within time I’ll look back and the pain I carry will no long bother me as it does now. I’m excited to work with her along this journey and am looking forward to my future state."-Angel B.
"MaryEllen has been a tremendous help to me. She is smart and well skilled in her profession. She has helped me to see things much differently and clearly and as a result, what was chaotic is now organized and I can make sense out of it. I am so much better because of her."-Temekia H.
"I’m impressed by MaryEllen’s skills and technique. I’m not a native English speaker, but she still managed to give me great counseling and appropriate help. She’s a patient, kind and empathetic person. She managed to quickly spot the real reason that I spiral out of control. And she helped me to get out of my personal, emotional & spiritual trap, so that my life can get back to normal. Her treatment is effective. She’s one of the best counselors I have ever met."-Letty N.
"I have been seeing MaryEllen Martyn to help cope w and resolve severe trauma and abuse challenges I have dealt w for a life time. She has a calm and reassuring demeanor and is a very compassionate person. I am thrilled w the results so far from EMDR. I am feeling less anxious and overwhelmed after each session. I would highly suggest anyone dealing w past trauma, PTSD, abuse, etc. to stop suffering and get help. I only wish I had started sooner. I highly recommend Ms. Martyn."-Kathleen K.
MaryEllen has a unique ability to get to the core of my issues, quickly! She is compassionate, and caring. She has helped me tremendously. I am beyond blessed that I found her. I recommend her to anyone needing help with direction, or help overcoming traumatic events. Life changing for me!- Deanna F.
I have looked for a therapist to help me with EMDR to help treat my PTSD. MaryEllen has been working with me almost weekly for about three months and my quality of life has improved.- Stephanie F.
I worked with MaryEllen via online link because I live in another state. She is amazing, helpful, intuitive and helped me zoom in on what needed to be addressed then taught me how to work through it until I felt so much better and lighter. I am really grateful I met her!-Kathy B.
MaryEllen really gives you the space to express as little or as much as you are ready to, she is very intuitive and a great listener, very patient but will keep you on track. She does not judge and it feels like she really believes in her clients and her practice. ~Ashley P.
Sessions with MaryEllen were sought out after experiencing significant loss and betrayal. I found her to be an excellent listener, one who was able to both be comforting yet helpful in confronting the issues blocking my advancement. I also enjoyed her sense of humor because sometimes we ALL just need to laugh. -Terry S.
MaryEllen is a "Root Killer!" I have been to many counselors starting in my teens. Starting over with a new person is very challenging and often times it took months to get the courage to find someone again. It sounds crazy I know, but I think I will finally be able to finish therapy and not move onto a new person. All of the things I wanted to see change in my life are being addressed in an easy to digest and manage timetable. She takes great notes on what I said from the very first session and did indeed deliver on what I was seeking help with. She got to the "why" of my problems without much painful effort on my part, which I can't say previous counselors did. She just guided me towards the right path of healing. I am so grateful and much restored!- Anna M.