Scheduling An Appointment

 

 For New Therapy Insurance Clients In Colorado & Texas

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In-Network Insurance

 

In-Network Insurance refers to Companies that MaryEllen is Directly contracted with. 

 

We are contracted with Aetna; Cigna; Oscar; Oxford; United Healthcare

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​1) We Bill through Headway for In-Network Insurance Clients. Please create an account through this link. Your benefits will be verified automatically. On the Headway site button, Click on the ADD INSURANCE button (not scheduling an appointment). you will be walked through the setup by Headway.

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2) Once your benefits are approved through Headway, Please go to the CLIENT FORMS section on this website and Click on the Client Portal button to complete our Intake Paperwork.  This is very important that you Complete our paperwork at least 24 hrs before the appointment. 

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3) Schedule Your Appointment through This Booking Page using the INS option. We use our Booking Scheduler for all of your appointments. There is the Zoom video link attached to your appointment confirmation email to use for your sessions. 

 

IMPORTANT: WE CAN ONLY TAKE YOUR PRIMARY INSURANCE AND NOT ANY OTHER INSURANCE POLICY YOU HAVE THAT WOULD BE CONSIDERED A SECONDARY INSURANCE. You will be responsible to pay for any denied claims as a result of wrong information provided to us, so please be sure you know which is your primary insurance. You are welcome to submit invoices to your secondary insurance yourself. Contact your provider for how this process works. 

                    

We will email you a Welcome email that includes further information about your first appointment.  Please make sure that you are able to receive this packet at the email address you provide. This is sensitive and personal information that you may not want others to see.  

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​OUT-OF NETWORK INSURANCE

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​Out-of-Network Insurance refers to Companies that MaryEllen is not Directly contracted with. 

 

~ If MaryEllen is not contracted with your Colorado or Texas Insurance, you will follow these instructions to start therapy.  Typical Insurance policies that offer out-of-network are PPO; POS; HDHP plans. HMO plans do not have out-of-network benefits.

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1) First, let's check your Out-of-Network benefits. You will then create an account with Mentaya  Mentaya will charge you directly each session for my full rate, and then submit the claim immediately to your insurance. This allows for your reimbursement to come within weeks. They make sure the claims are correct and help with any issues in the filing process. Please use this link here to get started. 

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2) If you are eligible for session reimbursement, then Please go to the CLIENT FORMS section on this website and Click on the Client Portal button to complete our Intake Paperwork.  This is very important that you Complete our paperwork at least 24 hrs before the appointment. 

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3) Schedule Your Appointment through This Booking Page using the INS option. We use our Booking Scheduler for all of your appointments. There is the Zoom video link attached to your appointment confirmation email to use for your sessions. 

 

​​We will email you a Welcome email that includes further information about your first appointment.  Please make sure that you are able to receive this packet at the email address you provide. This is sensitive and personal information that you may not want others to see.  

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Please do not hesitate to ask any questions you may have. 

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MENTAYA OUT-OF-NETWORK CLAIMS SUBMISSIONS

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We've partnered with Mentaya, a service that streamlines getting reimbursed for your therapy sessions through Out-of-Network benefits.
     
    Mentaya is perfect if you:
    • Have out of network benefits
    • Feel overwhelmed by superbills and insurance
    • Have submitted superbills but failed to get any reimbursement
    • Simply want to skip the hassle of paperwork!
    
    Here's how it works:
    1. Sign up for Mentaya: https://mentaya.com/inviteclient/fCWeCjSeclOh6Mp7D1cL
    2. Our practice will enter your sessions into the platform.
    3. Mentaya submits the claim and handles any insurance follow-up.
    4. You get reimbursed by insurance!

    Mentaya charges a 5% fee per claim, which includes handling any paperwork required,
    dealing with denials, and calling insurance companies.
    
    It's risk-free: They guarantee claims are successfully submitted, or a full refund of their fees.